Phone agent
It answers in Italian and English, collects the name and reason for the call, books appointments on your calendar and transfers the call to a person when needed. Designed for firms, clinics, agencies and businesses whose phone rings more than they can answer.
WhatsApp agent
It replies instantly to WhatsApp Business requests, asks the first questions, hands off to sales with a summary and writes to the CRM. Many Lugano businesses receive half their requests here.
Website chat and email
A chat that answers, qualifies and collects the contact even at night; automatic email classification with draft replies for the recurring ones.
What the agent doesn't do
It doesn't make up prices, doesn't promise, doesn't take decisions that spend money: those are made by code within stated rules or by a person. It always introduces itself as an AI assistant.